So who are we? Click or hover on the profile pictures below to see what we’re about and what we are into. We are real people just like you.
Building a strong team is a key part of RFS' vision. This then builds strong relationships with every one of our customers.
Glen has been in financial services for over 20 years which includes various roles such as a Bank Manager for various financial institutions and Advisory roles.
Customer service and client experience is key to Glen's core values and this is filtered through the team at RFS which is evident in client reviews which he prides the business on.
Glen has always been a local lad and loves spending time with his family and friends including his wife and young son which keep him very busy. Not to mention his very demanding dog that takes up a lot of his spare time walking. In Glen's words he wouldn’t have it any other way.
Darren is an experienced Mortgage, Protection and Equity Release specialist.
Darren has been in financial services since leaving school and has worked for various large banks and financial institutions. Darren specialises in adverse/bad credit mortgages and lifetime mortgages (equity release), as well as helping first time buyers, the self-employed and contractors with their mortgage and protection needs.
Before joining RFS, Darren worked for a mortgage compliance company managing over 100 brokers, ensuring they followed the correct rules and FCA regulations as well as setting a high bench mark for customer satisfaction.
Outside of work, he plays for a local bowling team and regularly challenges his friends at snooker (although he tends to lose).
Ed graduated university with a sports science degree but had a change of heart and wanted to Persue a career in the financial sector and has never looked back.
Ed has worked for a large bank for just under eight years which started with helping customers with their everyday banking needs but quickly developed a passion for mortgages after being able to refer customers on a regular basis.
Ed took it upon himself to study his CeMap Qualification to become a mortgage advisor and has helped numerous customers with their mortgage and protection needs over the last 5 years.
In his spare time Ed loves to lift weights and enjoys long walks with his Dog in the countryside with the odd game of golf.
Maxine has an extensive career in customer services. Her role consists of admin support for the brokers, liaising with solicitors and updating clients amongst many other things. The list is endless as I’m sure she would agree.
Out of work Maxine is currently Social Secretary of a large local WI group, Broadway Belles. Where she is busy organising a variety of social & charity events for 110 members, from visits to water treatment plants to cocktail making. As a group they are currently supporting a local charity, Age Concern Westcliff, which provides help for the elderly and Dementia sufferers.
Maxine has recently been blessed with a grandson who also keeps her on her toes.
Nicole is a Chartered Accountant with 13 years accountancy, management and business strategy experience.
After graduating with a degree in Aerospace Engineering she went on to work in an accountancy practice and studied towards her ACCA qualification. Once qualified she left practice life and started her career in the commercial sector. With a passion for engineering she managed to grow within a leading global automotive engineering company and earned her place on the senior management team. Guiding the UK finance department through systems upgrades, times of economic uncertainties and rapid company growth.
In 2018 Nicole embarked on a new journey, motherhood. One of her most rewarding challenges yet.
Kelly has experience providing many years of excellent customer service and admin support to various organisations, including the Financial Ombudsman Service, plus five years as a Careers Advisor where she obtained a Level 4 Diploma in Information, Advice and Guidance. Along with Maxine, Kelly provides admin support for the brokers.
Kelly loves making things from marshmallows (yes, you can really make them!) to cakes, from painting to sewing. She has 2 young boys who keep her very busy as well as a Great Dane whom she enjoys walking with in the local countryside.